We've added a feature that we call "auto-crop" to JotNot's camera.  You can toggle it on or off by tapping the button in the upper right...

If JotNot says, "Email Not Configured", or it brings up an email composition window but the "Send" button remains disabled and greyed...

TO TRANSFER FROM AN OLD iOS DEVICE TO A NEW ONE: When you get a new device, Apple recommends that you transfer content (including your JotNot Fax acc...

JotNot Scanner's fax functionality is accessible from JotNot's main screen.  Tap the fax machine icon in the lower left to open the Faxing page.  ...

When a fax fails for any reason we automatically refund your credits.  This may take a few minutes to go through because we automatically retry the number...

Fax credits are tied to the device that you bought them on.  Most often when customers are missing credits, it's because they bought a new phone.  In ...

This is of course very frustrating, but fortunately it is almost always an easy fix. Documents will come out looking very blurry if you have the "Paper...

JotNot uses Apple's built-in software and its Mail app to send its emails.  Please check out Apple's documentation on troubleshooting problems with ...

Here is how to change JotNot's settings so that it can scan color documents: Start a new scan in JotNot, and snap the first picture Adjust corners as...

You can set your device to notify you when your faxes complete, so that you don't have to wait around watching the app while the fax is pending.  You...