FAQ - (Frequently Asked Questions)

Questions that JotNot Fax users often ask

JotNot Fax says my fax failed to send -- what should I do?
When a fax fails for any reason we automatically refund your credits.  This may take a few minutes to go through because we automatically retry the num...
Tue, 3 Jan, 2017 at 11:09 AM
How do I turn on (or off) notifications for JotNot Fax?
You can set your device to notify you when your faxes complete, so that you don't have to wait around watching the app while the fax is pend...
Thu, 30 Jun, 2016 at 5:01 PM
I am missing fax credits. How can I get them back?
Fax credits are tied to the device that you bought them on.  Most often when customers are missing credits, it's because they bought a new phon...
Thu, 30 Jun, 2016 at 4:46 PM